Terms of Service

OVERVIEW

Welcome to Lumgrace™.

Throughout these Terms of Service, the words “Lumgrace™”, “we”, “our”, and “us” refer to Hiep Loi Auto Parts, the operator of this online store and related services.

Our website, products, content, features, tools, and services (collectively referred to as the “Services”) are provided to offer customers a convenient and modern online shopping experience. Our store is hosted through Shopify, which provides the ecommerce platform that enables us to sell products and services online.

By visiting our website, browsing our content, purchasing products, or otherwise using the Services, you agree to comply with these Terms of Service as well as any related policies referenced on this website.

If you do not agree with these Terms, please discontinue use of the Services.

SECTION 1 — ELIGIBILITY & ACCOUNT RESPONSIBILITY

By accessing this website, you confirm that:

You are at least the legal age of majority in your region or jurisdiction
You are legally permitted to use this website and its services
Any information you provide is accurate, complete, and current

Certain features may require account information including:

Name
Billing address
Shipping address
Payment details
Email address

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account.

Accounts may not be transferred, sold, or shared without authorization.

SECTION 2 — PRODUCT INFORMATION

We aim to display products, descriptions, and images as accurately as possible. However:

Product colors may vary depending on screen settings and device displays
Minor visual variations may occur
Product packaging or appearance may occasionally change without notice

We reserve the right to:

Modify or discontinue products at any time
Limit purchase quantities
Restrict sales based on region or customer activity

All product availability is subject to change.

SECTION 3 — ORDER ACCEPTANCE

Submitting an order does not automatically guarantee acceptance.

Lumgrace™ reserves the right to:

Refuse or cancel orders at our discretion
Limit quantities purchased
Reject orders suspected of fraud, abuse, or unauthorized resale

Orders are only considered accepted after payment has been successfully processed and confirmation has been issued.

Customers are responsible for reviewing order details carefully before submitting purchases.

SECTION 4 — PRICING & PAYMENT

All prices shown on the website are listed in United States Dollars (USD) unless otherwise stated.

Prices may change without prior notice.

Additional costs such as:

Shipping fees
Taxes
Customs duties
Import charges

may apply depending on your location and are the responsibility of the customer where applicable.

By completing a purchase, you confirm that:

Your payment information is authorized and valid
You are permitted to use the selected payment method
You agree to pay all charges associated with your order

SECTION 5 — SHIPPING & DELIVERY

Shipping timeframes shown on the website are estimates only and are not guaranteed delivery dates.

Lumgrace™ is not responsible for delays caused by:

Shipping carriers
Customs inspections
Weather conditions
Supply chain disruptions
Events outside our reasonable control

Risk of loss and ownership transfer to the customer once the package is handed to the shipping carrier.

SECTION 6 — INTELLECTUAL PROPERTY

All website content including but not limited to:

Logos
Branding
Product descriptions
Graphics
Images
Videos
Website design
Text and layout

is owned by Lumgrace™, Shopify, licensors, or affiliated parties and is protected under intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used commercially without prior written permission.

Unauthorized use of our materials may violate copyright, trademark, or other applicable laws.

SECTION 7 — THIRD-PARTY SERVICES & LINKS

Our Services may contain links, integrations, or tools provided by third parties.

We are not responsible for:

Third-party websites
External services
Third-party products
External content accuracy
Transactions conducted outside our website

Your use of third-party services is entirely at your own discretion and risk.

SECTION 8 — USER SUBMISSIONS & FEEDBACK

If you voluntarily submit:

Reviews
Suggestions
Comments
Ideas
Testimonials
Feedback

you grant Lumgrace™ a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, modify, and display such content for operational, promotional, or commercial purposes.

You agree that submitted content:

Does not violate laws or third-party rights
Does not contain malicious software
Is not fraudulent, abusive, or misleading

We reserve the right to remove content at our discretion.

SECTION 9 — PROHIBITED ACTIVITIES

Users may not use the Services to:

Violate laws or regulations
Commit fraud
Upload malicious software
Interfere with website functionality
Collect data from other users
Distribute spam or harmful content
Infringe intellectual property rights
Impersonate others

Violation of these Terms may result in account suspension or termination without notice.

SECTION 10 — DISCLAIMER OF WARRANTIES

The Services and all products provided through the website are offered on an “as available” and “as is” basis.

Lumgrace™ makes no guarantees regarding:

Continuous availability
Accuracy of content
Error-free functionality
Compatibility with all devices
Uninterrupted access

To the fullest extent permitted by law, all implied warranties are disclaimed.

SECTION 11 — LIMITATION OF LIABILITY

To the maximum extent allowed by applicable law, Lumgrace™ and its affiliates, employees, partners, service providers, and licensors shall not be liable for:

Indirect damages
Consequential losses
Lost profits
Data loss
Business interruption
Delayed deliveries
Website interruptions

arising from use of the Services or purchased products.

SECTION 12 — INDEMNIFICATION

You agree to indemnify and hold harmless Lumgrace™, Shopify, and affiliated parties from claims, damages, liabilities, or expenses resulting from:

Your violation of these Terms
Your misuse of the Services
Your violation of laws or third-party rights

SECTION 13 — TERMINATION

We reserve the right to suspend or terminate access to the Services at any time if we believe a user has violated these Terms or engaged in harmful activity.

Termination does not affect obligations or liabilities accrued prior to termination.

SECTION 14 — GOVERNING LAW

These Terms and any disputes related to the Services shall be governed by applicable laws within the jurisdiction in which Lumgrace™ operates, without regard to conflict-of-law principles.